Contact Information
Boston Foundation for Sight
464 Hillside Avenue, Suite 205
Needham, MA 02494
All calls to BFS staff should be directed to our main number: (781) 726-7337
Our main fax number is: (781) 726 - 7310
For general inquiries or comments, please email: info@bostonsight.org
If you are experiencing problems with your device during business hours:
Please call Alicia Francois: (781) 726-7337 x 156
Monday-Thursday 9:00-4:30 PM, Friday 9:00-4:00 PM
For BFS patient emergencies after hours, weekends or holidays:
Patient Emergency Line (617) 755-5929
*If you have a painful red eye, increased discharge, loss of vision or you cannot wait for a return phone call, please go to your local emergency room or local eye doctor. Otherwise please leave your name, number and a brief message and someone will return your call.
To order a replacement device or for broken, lost, scratched or chipped devices:
Susan Hebard
Email: shebard@bostonsight.org
For questions regarding device insertion and removal or cleaning:
James Shortway
Email: jshortway@bostonsight.org
For questions regarding insurance pre-authorization:
Jinny Bellevue
Email: jbellevue@bostonsight.org
For questions regarding insurance claim follow-up/appeal:
Lynn Carter
Email: lcarter@bostonsight.org
For new patient inquiries:
Brenda Diaz
Email: bdiaz@bostonsight.org
Phone: 781-726-7337 x101
For medical professionals - new patient referrals and doctor inquiries:
Brenda Diaz
Email: doctorinquiries@bostonsight.org
Phone: 781-726-7337 x 238
For communications or patient and community support inquiries:
Beth Beard
Email: bbeard@bostonsight.org
Phone: 781-726-7337 x 232
For questions or issue regarding website:
Melissa Hatch
Email: webmistress@bostonsight.org
For many of the thousands of patients with conditions such as Stevens-Johnson syndrome (SJS), chronic ocular graft-versus-host disease (GVHD), dry eye syndrome, Sjogren’s syndrome, keratoconus, pellucid marginal degeneration, ocular trauma, complications of LASIK, or complications of cornea transplantation, PROSE can be the ideal, and sometimes only, treatment capable of restoring vision and dramatically reducing symptoms such as eye pain, dry eye, blurry vision and light sensitivity.