Contact Us

Contact Us

This form is for Boston Foundation for Sight (BFS) inquiries. If you need to communicate with BFS about a medical issue, please contact the office via phone at 781-726-7337. Doctors and staff cannot respond to medical issues through email.

If you are experiencing problems with your device or have questions about device insertion, removal or cleaning, see PROSE Treatment Guide: Prosthetic Device Use and Care.

For New Patient Inquiries contact New Patient Affairs at
781-726-7501 or use the contact form below.

For BFS patient emergencies please see information below the form.

For BFS patient emergencies on weekends, holidays or after normal business hours, please call  (617) 755-5929.

If you have a painful red eye, increased discharge, loss of vision or you cannot wait for a return phone call, please go to your local emergency room or local eye doctor. Otherwise please leave your name, number and a brief message and someone will return your call. Please note that the patient emergency line is for Boston Foundation for Sight patients only. If you are not a BFS patient we will not be able to respond to your call.

If you contact us in a language other than English there may be a delay of 2-3 business days in receiving a reply.

Dr. Romeo Chang and Boston Eye Associates patients:
All calls to Boston Eye Associates and Romeo Chang, M.D., should be directed to: (781) 726-7333.


Boston Foundation for Sight

464 Hillside Avenue, Suite 205
Needham, MA 02494
Phone 781-726-7337
Fax 781-726-7310

Hours of Operation

Mon - Thur: 9:00 am - 4:30 pm
Fri: 9:00 am - 4:00 pm

New Patient Inquiries:

Nancy Lemist - 781-726-7501

Physician Referral Hotline:

For medical professionals only
617-726-7438

Device Replacement:

Susan Hebard - 781-726-7516

Insurance Pre-Authorization:

Donna Kelleher - 781-726-7430

Billing and Insurance Claims:

Lynn Carter - 781-726-7505

BFS Patient Emergencies:

Weekends, holidays, after hours
617-755-5929

Boston Eye Associates:

Romeo Chang, MD - 781-726-7333

 

Dr Alan Kwok treats a patient

"BFS truly strives to put the interest of the patient first. We ARE human but I am proud to be part of an organization that doesn’t just pay lip service to providing the best care possible. We endeavor to do so every day.”
— Dr. Alan Kwok

Dr. Ridges with PROSE patient Mariam

"It’s not the technology, the opportunity, or even the successes - it is the patients themselves and developing trust. Seeing someone open the door on the world despite terrible setbacks inspires you to make the most of every day.”
— Dr. Ryan Ridges