Contact Us

Please note that, for current BostonSight™ PROSE patients, this contact form is for inquiries to BFS in Needham, MA, only. If you are an existing patient of, or have questions for, one of our PROSE Providers, your questions should be directed to that partner. Visit www.bostonsight.org/providers for contact information for our PROSE Provider locations.

If you need to communicate with BFS about a medical issue, please contact the office via phone at 781-726-7337. Doctors and staff cannot respond to medical issues through email.

Please allow at least 2-3 business days for a response. If you contact us in a language other than English there may be a further delay in receiving a reply.

For New Patient Inquiries, please contact New Patient Affairs at
781-726-7501, or use the contact form below.

If you are experiencing problems with your device or have questions about device insertion, removal or cleaning, see PROSE Treatment Guide: Prosthetic Device Use and Care.

For BFS patient emergencies please see information below the form.

BFS Contact Form

For BFS (Needham, MA) patient emergencies on weekends, holidays or after normal business hours, please call  (617) 755-5929. If you are a patient of one of our PROSE provider locations, please visit www.bostonsight.org/providers for contact information for your provider.

If you have a painful red eye, increased discharge, loss of vision or you cannot wait for a return phone call, please go to your local emergency room or local eye doctor. Otherwise please leave your name, number and a brief message and someone will return your call. Please note that the patient emergency line is for Boston Foundation for Sight, Needham, MA, patients only. If you are not a BFS patient we will not be able to respond to your call.

Dr. Romeo Chang and Boston Eye Associates patients:
All calls to Boston Eye Associates and Romeo Chang, M.D., should be directed to: (781) 726-7333.